Privacy Policy

Last updated: January 2026

Introduction

HerbalCare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. This policy applies to users in Indonesia and complies with applicable Indonesian data protection regulations.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

We may collect information about you in various ways. The information we may collect includes:

Personal Data

When you voluntarily submit information through our contact form, we may collect:

  • Name
  • Email address

This information is provided voluntarily and is used solely for responding to your inquiries about our educational content.

Automatically Collected Information

When you access our website, certain information may be automatically collected, including:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Date and time of access
  • General geographic location (country/city level)

How We Use Your Information

We may use the information we collect for the following purposes:

  • To respond to inquiries submitted through our contact form
  • To improve our website and educational content
  • To analyze website usage patterns
  • To maintain the security and functionality of our website

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share information only in the following circumstances:

  • When required by law or to respond to legal processes
  • To protect our rights, property, or safety
  • With service providers who assist in website operations, subject to confidentiality obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Contact form submissions are retained for a reasonable period to respond to inquiries and then deleted.

Your Rights

Under applicable Indonesian data protection laws, you may have the following rights:

  • The right to access your personal information
  • The right to correct inaccurate personal information
  • The right to request deletion of your personal information
  • The right to withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Brand: HerbalCare
  • Address: Jl. Diponegoro No. 42, Surabaya, Indonesia
  • Phone: +62 81 9 634 25 17
  • Email: [email protected]